Privacy Policy — Alamo City Health and Wellness
Effective Date: June 27, 2026

Last Updated: June 27, 2026

1. Introduction
Welcome to Alamo City Health and Wellness (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect
Information You Provide Directly

• Contact Information: Name, email address, phone number, and mailing address when you fill out a contact or booking form.
• Appointment Details: Health-related information you share when scheduling consultations or wellness services.
• Payment Information: Billing details when purchasing services (processed securely through third-party
• payment processors : we do not store full card details).
• Messages & Inquiries: Any information you submit through our contact forms or email.

Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, links clicked, and browser type.
• Device Information: IP address, operating system, and device identifiers.
• Cookies & Tracking Technologies: We use cookies to improve your browsing experience (see Section 6 for details).
•  How We Use Your Information
  We use the information we collect to:

1. Schedule and manage your appointments and wellness consultations
2. Respond to your inquiries and provide customer support
3. Process payments and send booking confirmations
4. Send appointment reminders, newsletters, and promotional content (only if you opt in)
5. Improve our website, services, and user experience
6. Comply with legal obligations and protect against fraud
7. We do not sell your personal information to third parties.

4. Sharing Your Information
We may share your information with:

Service Providers: Trusted third parties who assist us in operating our website and delivering services (e.g., email platforms, payment processors, scheduling software), bound by confidentiality agreements.
Healthcare Partners: Only with your explicit consent, if your care involves coordination with other health professionals.
Legal Authorities: When required by law, court order, or to protect the rights and safety of our clients or the public.

We do not share, sell, rent, or trade your personal information with unaffiliated third parties for their marketing purposes.

5. Health & Sensitive Information
If you share health-related details with us (e.g., wellness goals, medical history relevant to your services), we treat this information with the highest level of care. It is used solely to deliver and improve your personalized wellness experience and is never shared without your consent, except as required by law.

6. Cookies
Our website uses cookies to:

• Remember your preferences and session data
• Analyze website traffic (e.g., via Google Analytics)
• Improve site performance and personalization
• You can control cookie settings through your browser. Disabling cookies may affect some features of our site.

7. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, booking tools). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.

9. Your Rights & Choices
You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing emails at any time via the unsubscribe link in any email
• Withdraw consent where processing is based on your consent

To exercise any of these rights, contact us at the details in Section 12.

10. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

11. Security
We implement industry-standard security measures — including SSL encryption, secure servers, and access controls — to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. We encourage you to review this page periodically to stay informed about how we protect your information.